Tag Archives: integrity

Why You Want A “EEE” Rating

We are conditioned to wanting a Standard and Poor’s “AAA” or Moody’s “Aaa” rating, those agencies’ highest level of confidence that organizations can repay their debt. Those traditional ratings are lagging indicators, however, after-the-fact reflections of what organizations have or … Continue reading

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Culture – Your Best Investment

I am struck by how often two “C” words appear in the press: “compliance” and “crisis,” as in crisis management or crisis communication. Corporations, particularly publicly held financial services organizations, are spending billions of dollars just assuring compliance with ever-increasing … Continue reading

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Leading Change With Integrity

Most of you have witnessed (and perhaps been victims of) disappointing or even disastrous organizational change efforts. A 2010 IBM comprehensive global study of organizational change initiatives revealed that 60% of them fail; JCP (the retailer formerly known as J.C. … Continue reading

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Design Integrity

“Design is inevitable. The alternative to good design is bad design, not no design at all.” (Douglas Martin) I recently had the opportunity to participate in an excellent webinar about “Service Design” by John Wooden and J Hruby of Fredrickson … Continue reading

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Out With The Old, In With The New

A new year lends itself naturally to reflection and planning, leading for some to make resolutions. My reflections and resolutions revolved mainly around what to let go of and what to make room for – what’s “out” and what’s “in.”  … Continue reading

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What Is Your Values Proposition?

Yes, I really do mean values proposition, not value proposition. We’re accustomed to thinking of an organization’s or business value proposition – the degree that it meets the needs, wants and requirements of target markets and customers. We pay less … Continue reading

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A Slippery Slope

I had the pleasure of lunch recently with the former VP of Sales for a $16 million technology company, published author and speaker. Mark Faris freely shares another distinguishing credential: he is a convicted felon for mail / wire fraud … Continue reading

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Is It Time To Part Company?

What’s the first thought you have about your work or employer when you wake up? Are you energized, enthused and eager to get on with your day, or just hoping to get through it?  If you’re energized and looking forward … Continue reading

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How Penn State Fumbled

It is sadly ironic that Penn State University and its leaders, concerned as they were about legacy, will perhaps best be known for their failures.  Over fifteen years, at least eight young boys were molested, some at Penn State’s athletic … Continue reading

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Lessons From News of the World

Rupert Murdoch pulled the plug on NEWS OF THE WORLD, Britain’s nearly 170-year-old tabloid journal, in the wake of its unethical and illegal phone hacking practices.  As I heard that, I couldn’t help thinking of the analogy about “closing barn … Continue reading

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